We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to start a return:
To initiate a return, please contact us at shop@buynovaonline.com. Returns are processed exclusively through our Return Center. If your return is approved, you will receive detailed instructions along with the exact return address. Please do not send any items back without prior approval, as they cannot be accepted.
You can always contact us for any return questions at shop@buynovaonline.com.
Shipping
At Buynova, we aim to deliver your orders as quickly and efficiently as possible. We offer worldwide shipping to most countries and regions.
Shipping Costs
Shipping costs are calculated automatically at checkout based on your location, order weight, and selected shipping method.
Any applicable taxes, duties, or customs fees are the responsibility of the customer and may vary by destination country.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Once your order has been shipped, you will receive a tracking number via email or through your account.
Estimated Delivery Times
Europe: 7–15 business days
North America: 10–20 business days
Rest of the World: 10–25 business days
(Delivery times may vary depending on destination, customs processing, and carrier delays.)
Order Tracking
After your order has been dispatched, you will receive a tracking link to monitor your shipment’s progress.
Zency Genuine Leather Women's Fashion Backpack - High Quality Stylish Satchel for School & Travel
The backpack is spacious and neat. In my opinion, not all of it is leather and some parts have synthetic leather added, but this is not critical. Many pockets, zippers are not flimsy.
Н
Н***а
The color is not white, it's cream. It's a pity, I wanted it in white.
П
П***а
Excellent backpack. Milky white in color as stated by the seller. Everything is as described, I give it a well-deserved 5*. I recommend it as a gift. 🎁 .
A
A***r
No written review
A
Anonymous
Mom likes it. Although it's small in size, it has ample storage space and the finishing is meticulous. The leather smell is a bit strong, but the leather is soft and it's an excellent product for its price range. Thank you for selling such a good product.